February 19th, 2016
To Whom It May Concern,
It is a privilege to be able to write this letter of recommendation for Skyline Sunrooms. I have worked for a number of suppliers for Skyline Sunrooms for about twenty years now. I consider Chris and Lori Copeland, Joe Schwalbe, and the rest of the Skyline Sunrooms family personal friends. For the past seven years, I have been in the position of Territory Account Manager with Amerimax Exterior Home Products. We supply Alumawood patio covers, and the Equinox Louvered Roof to Skyline. In this capacity, I have been witness to a level of professionalism from Skyline that is rarely seen in this day and age. They are not the kind of company that will cut corners in order to save a dollar. They are more interested in creating safe, structurally sound projects that will bring their customers many years of satisfaction. In the rare occasion that there is a situation, I have seen Skyline step up, and do what needs to be done to ensure their customers full satisfaction. It is with the utmost confidence that I recommend Skyline Sunrooms for any project that you may be considering them for. Rest assured, you will be happy with their installer’s incredible craftsmanship, and their superb customer service.
Thank you for your time,
Justin S. Brandon
Territory Account Manager
T: 951-928-2633
F: 717-735-1264
Dear Chris,
It has been a real pleasure working with you for 20 years now. Where has the time gone? Skyline Sunrooms is truly one of the best patio cover companies in all of America. I have covered most of the United States in my 22 years with Amerimax. It is easy to say that you are in the top 10 nationwide as it comes to reliability, credibility, and just an honest way of doing business.
Your entire office staff is just a pleasure to work with from Lori, Carol Ann, Joe, and Darin. It is easy to understand why Skyline is so successful and has been for a long time. Skyline installers are meticulous and professional. I think that comes from your many years in the field as an installer. Skyline just does it the right way!
I feel myself privileged to have gotten to know you over the years as a supplier and I truly consider you a friend. If Amerimax has a new product or idea, you are one of the first that I call to see what you think of the proposal. Your opinion is invaluable to me. I know Chris will give me his honest opinion and will make the decision to move forward with the idea the right one.
Thank you again for all your business and your friendship!
Heath Morgan
Territory Sales Manager
Amerimax Exterior Home Products
March 15, 2016
Dear Sir or Madam:
Skyline Sunrooms is an integral part of C-Thru Sunrooms and an important member of C-Thru’s nationwide family of Dealer Partners. The relationship between the two companies began over 20 years ago and continues today with Skyline being C-Thru Sunroom’s exclusive Dealer Partner in the greater San Diego region.
Over the years, Skyline Sunrooms has gained the reputation of being the premier sunroom company in the San Diego area. Chris and Lori Copeland, and the entire Skyline team, consistently provide excellent service, support and results to their customers. Skyline’s pursuit of excellence also influences the relationships with their suppliers like C-Thru Sunrooms. They demand quality products, exceptional service and strong warranties from their suppliers to ensure Skyline is proving the highest quality product at an exceptional value to their customers.
As a manufacturer with national distribution, we provide product to 100’s of contractors. Occasionally we receive calls from homeowners when they are unhappy with service they are receiving from the contractor. Unfortunately, I have heard some real horror stories. However, despite over 20 years of doing business with Skyline Sunrooms, we have never received a call of concern from any of Skyline’s customers. I cannot say that about any other dealer in our network that we have had a relationship with for that long. In fact, I have heard more positive feedback from homeowners about Skyline and their experience with the company than any other dealer in our network. From a supplier’s standpoint, Skyline is a dream partner. A partner that provides a quality product, incredible customer service and exceptional installations to create happy customers that rave about their positive experience!
The partnership between Skyline Sunrooms and C-Thru goes far beyond the purchasing of product. Chris Copeland and the Skyline installation team have been instrumental in helping C-Thru develop new products over the years. In fact, Chris Copeland is a member of C-Thru’s design and engineering committee, helping to provide important feedback about our products. Chris was selected for this committee due to his reputation for design and exceptional installation work.
C-Thru is proud to have formed such a strong and long lasting relationship with Skyline Sunrooms. It is an honor to call Skyline Sunrooms, one of the premier sunrooms contractors in the nation, our partner in the San Diego area!
Sincerely,
Mike Leigh
General Manager
C-Thru Sunrooms
March 19, 2016
Dear Chris & Lori,
As you are ready to launch your new website for Skyline Sunrooms, I thought that I would send you and Lori a letter that would reflect what Skyline Sunrooms has meant to me and my company, Four Seasons Building Products.
I first met Chris in June 1977 when he was an installer for Pacesetter Building Company in Brea, CA. Pacesetter Building Company was the largest dealer that we had in the United States and was known for high quality home improvement products along with expert installations and outstanding service. I believe in looking back almost 40-years ago that this is where you first formulated your eventual business plan for your future company, Skyline Sunrooms. Working at Pacesetter showed you that hard work and dedication to giving the customer a great product at a fair price was the recipe for success in the home improvement industry.
In 1987, some 10-years after I first met you, Lori and yourself started Skyline Sunrooms in San Diego, CA. From Day-1, Skyline Sunrooms became an instant success. I believe that within the first two-years that you were in San Diego, Skyline Sunrooms was ranked among the Top-10 percent of our dealers nationwide! At that time we had over 3,000 dealers representing our product line throughout the United States. It was easy to see that the same basic business principles that you had learned earlier in your career were being implemented at Skyline Sunrooms.
Needless to say, as the years went on, Skyline Sunrooms would continually rank in the Top-100 dealers we had nationwide. At this time, we now had over 4,000 dealers in North America. Your dedication to providing your customers with the highest quality products, best installation practices and outstanding customer service is what has made Skyline Sunrooms the company that you are today. As you continued building your company, you have been able to add some outstanding personnel in the key positions of your company. I feel that Joe Schwalbe, Skyline Sunroom’s Sales Manager is one of the top tier sales representatives that I have ever known in our industry. Under Joe’s leadership, your sales team has always been able to provide your customers with the key product information they needed to make a good buying decision on their patio cover or sunroom.
It has been almost 40-years since we first met on our shipping dock in Cerritos, CA. A lot has changed over the years in our industry. One thing that has not changed in all these years is your ongoing commitment to the thousands of Skyline Sunroom customers. I sincerely hope that your customers realize that your company represents the best there is to offer from a home remodeling contractor. Total customer satisfaction is what Skyline Sunrooms is all about. This has been the major factor in attaining your impeccable reputation in our industry for all these years and hopefully many more years to come. Congratulations on a job well done!
Mike Bonasoro
Western Region Sales Manger
Four Seasons Building Products
Dear Chris & Lori,
We have worked together in a business capacity for 15 years. I wanted you to know that your entire team, starting with Joe Schwalbe, have become more than business associates but friends.
I deal with 100's of Home Improvement Contractors and we refer to Skyline Sunrooms & Patio Covers as Gold Standard in Customer Service and professionalism. In an environment and economy where consumers have many choices, Skyline Sunrooms & Patio Covers has consistently made the choice in serving the customer with fair and equitable pricing, real knowledge of the product and its benefits, and most of all, delivering a high quality product.
Your team knows their stuff. You won't waste any of your potential customers time because you have the background, talent and craftsmanship to deliver what the consumer wants and done right.
There is no question that you are all remarkable individuals...each passionate about what role they play in serving the customer. I would recommend you and your business to anyone.
Have them call me. I will tell them what stellar people and quality business that you run.
Sincerely,
Sharon Wuest
Regional Sales Manager
RSVP Publications
Direct line: 858-279-0122
